Please read this document carefully.
Last updated 11/15/2023
When we refer to “You” or “User”, we mean the entity you represent in accepting these Terms, or, if that does not apply, you individually. If you are accepting on behalf of your employer, your company, or another entity, you represent and warrant that (i) you have full legal authority to bind your employer or such entity to these Terms; (ii) you have read and understand these Terms; and (iii) you agree to these Terms on behalf of the party you represent.
By using our Platform in any manner, You are expressly agreeing to, and give Your consent to be governed by, these Terms. If You do not agree with these Terms or You do not wish to be bound by these Terms, You must not use or access the Platform in any manner.
1.1. The Teachable Platform and Teachable Services
Teachable provides an open online content creation platform designed to allow content creators (“Creators”) to build, design, publish, and sell courses, coaching offerings (“Coaching”) and other services to their end users (“Students”). Teachable provides each Creator with a dedicated Teachable environment (“school”) to host and offer their services. Teachable offers this content creation platform along with a number of additional services and tools (e.g. payment gateways, author and affiliate payouts) and the entire selection of tools and services offered via the Platform will be referred to in these Terms as "Teachable Services".
1.2. Relationship between Teachable and Users
Teachable is neither a content provider nor an educational institution. Creators and Students are not employees of Teachable.
Teachable is not responsible for interactions between Creators and Students, with the exception of providing the technological means through which Creators may broadcast and otherwise make their courses, digital downloads, and other content (collectively, “Creator Content”) available and, at each Creator's election, for processing payments through Teachable's payment gateway(s). Teachable is not liable for any disputes, claims, losses, injuries, or damage of any kind that may arise out of the Creator/Student relationship, including but not limited to, any Student's reliance upon any information provided by a Creator or Creator Content at any time.
1.3. The Discover Platform
The Teachable Platform encompasses the Teachable Discover ("Discover") platform, a marketplace that allows Users to search, find, and sign up for select Creator offerings. Discover is an overall part of the Teachable Platform, and these Terms apply in full force to the use of Discover. However, to the extent that You are a Creator being featured on Discover, the terms of the Teachable Discover Platform Agreement shall govern and take precedence in the event of any conflicts with these Terms.
2.1 Age of Access
You must be at least 18 years old to use the Platform, or, if You are between the ages of 13 and 18, You must have your parent or guardian's permission to use the Platform. By using our Platform, You are telling us by your actions that You have obtained that permission (You are 'representing' and 'warranting' that You have obtained the appropriate permissions to use our Platform). IF YOU ARE UNDER THE AGE OF 13 YOU MAY NOT USE OUR PLATFORM IN ANY MANNER NOR MAY YOU REGISTER FOR AN ACCOUNT.
2.2 OFAC Restrictions
As an express condition of being permitted to access and use the Platform, You represent and warrant that You (i) are not on a list of persons that bars You from receiving services under U.S. laws (including, without limitation, the Denied Persons List and the Entity List issued by the U.S. Department of Commerce, Bureau of Industry and Security) or other applicable jurisdiction and (iii) are not a resident of Cuba, Iran, North Korea, Syria, Venezuela or Crimea.
2.3 User Accounts
To access or use certain features of the Platform, You may be required to register for an account (“Account”). For example, to enroll in a Creator’s course or other service, You will be required to create a Student Account associated with the Creator’s school. When You register for an account, You agree to provide true, accurate, current and complete information and to keep Your account up to date.
2.4 Creator Accounts
To sign up for the Platform as a Creator, you will need to open a Creator account. Creators are deemed the contracting party (“Primary Owner”) for the purposes of our Terms.
If you are signing up as a Creator on behalf of your employer, your employer shall be the Primary Owner of the account and any associated school(s). If you are signing up on behalf of your employer, then you must use your employer-issued email address and you represent and warrant that you have the authority to bind your employer to our Terms.
2.5 Admin User Accounts
Depending on the Teachable subscription plan, a Creator may allow one or more persons (“Non-Primary Owner”) to establish an administrative account associated with a Primary Owner’s school. The Primary Owner is responsible for setting the level of access and permissions for Non-Primary Owners.
A Primary Owner is responsible and liable for the acts, omissions and defaults arising from the use of Non-Primary Owner accounts associated with their schools as if they were the Primary Owner’s own acts, omissions, or default.
2.6. Account Ownership Disputes
In the unlikely event that there is a dispute over the ownership of an account, Teachable has the right to request additional information from You to determine ownership and settle the dispute. The information that We may request to assist in resolving ownership disputes includes, but is not limited to, the following:
Should a dispute arise, Teachable reserves the right determine the account ownership in its sole judgment, and the ability to transfer the account to the rightful owner, unless otherwise prohibited by law.
We have to set up some ground rules. Honestly, most of what we cover here should go without saying. However, it's better to be upfront about things, rather than just assume everyone knows how they are expected to conduct themselves on our Platform. If You violate this Code of Conduct, we reserve the right to remove You and any of Your User Content from the Teachable Platform. Whether conduct violates our Code of Conduct will be determined in Teachable's sole discretion.
3.1 No Illegal Activity:
This is about as simple as it gets. Do not use the Teachable Platform for any illegal activity. Period. You are not allowed to use our Platform to engage in any kind of conduct that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
3.2 No Fraud:
Yes, this is probably covered in the No Illegal Activity section above, but we want to make this very clear. Fraud will not be tolerated in any capacity.
3.3 No Bad Conduct:
Do not use the Teachable Platform to transmit, distribute, send, or otherwise expose the Platform or its Users to viruses, worms, or any other code that may be deemed dangerous, harmful, or destructive in any manner.
3.4 No Spamming:
Seriously. No one likes spam. We don't like spam. We're pretty sure that You don't like your inbox cluttered with spam. You may not use the Teachable Platform to engage in any activities that will result in sending spam to anyone on the Teachable Platform, including Teachable (and its employees), Creators, and Students.
3.5 Be Civil:
We mean this. We're an open platform allowing myriad subject matters to be taught. Not all Creator Content is for everyone. But the one thing we can all agree on is that when we use the Teachable Platform we are going to be civil and respectful at all times.
3.6 No Exploitation:
You will not use the Teachable Platform to try to gather personal information on anyone outside of the limited permissible uses for offering or accessing User Content.
3.7 No Impersonation:
Imitation is the sincerest form of flattery, but not when it comes to representing that You are a part of Teachable. You will not impersonate anyone on the Teachable Platform, including Teachable (and its employees), Creators, and Students.
3.8 No Data Mining or Bots:
You may not use any data mining, robots, or similar data gathering or extraction methods.
3.9 No Use Other Than Intended:
You may not use the Platform or any User Content contained on the Platform for any purposes other than intended.
3.10 No Prohibited Content:
You may not use the Platform if Your User Content contains material that is libelous, slanderous, pornographic, obscene, unlawful, threatening, hateful, violent, predatory, defamatory, or otherwise objectionable, all of which shall be determined in Our sole discretion.
In operating our Platform, it's important for us to make it clear who owns what and who's responsible for what. You are trusting us with Your content and consistent with Teachable's genuine belief in transparency we want to make it simple for You to know exactly what You are getting into when You join the Teachable community.
4.1 What Teachable Owns
All right, title and interest in and to the Platform, including our information, software, technology, data, applications, logos, marks, designs, text, graphics, pictures, audio and video files, other data or copyrightable materials or content, and their selection and arrangement, is referred to herein as "Teachable Content”, and is and will remain the exclusive property of Teachable and its licensors. Teachable Content is protected by intellectual property rights both in the United States and internationally.
Your use of the Platform under these Terms does not give you additional rights in the Platform or ownership of any intellectual property rights associated with the Platform, including, but not limited to, any rights to use Teachable’s trademarks, logos, domain names, and other distinctive brand features. Subject to Your compliance with and the limitations set forth in these Terms, Teachable grants You a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the Platform and/or Teachable Services to fulfill your personal and commercial purposes.
You agree not to do any of the following while accessing or using the Platform and/or Teachable Services:
All rights not expressly granted by Teachable are reserved.
4.2 What You Own
Any data, information or material originated by you that you upload or otherwise transmit through the Platform, including Creator Content, (“User Content”) is and remains Yours. Teachable does not claim any intellectual property rights over User Content by virtue of Your use of the Platform and/or Teachable Services.
By uploading User Content to the Teachable Platform, You agree that:
4.3 Your Posts
The Teachable Platform may include features that permits You to post, upload or transmit content that is intended to be viewed by other users (“Posts”). For example, Creators participating in Teachable:HQ will have the opportunity to submit Posts to other members of the Teachable community. For the avoidance of doubt, Posts exclude User Content (including Creator Content).
By submitting Posts to the Teachable Platform, you grant Teachable a perpetual, irrevocable, royalty-free, worldwide, non-exclusive right and license, including the right to grant sublicenses to third parties, to use, reproduce, publicly display, publicly perform, prepare derivative works from and distribute Your Posts for any purpose. Teachable may exercise all copyright, publicity and moral rights, in any media, with respect to Your Posts.
4.4 Content Free of Infringement of Any Third-Party Rights
You may choose or we may invite You to submit suggestions, recommendations, enhancement requests or other feedback about Teachable Services or the Platform (“Feedback”). By submitting any Feedback, You agree that such Feedback is gratuitous, unsolicited, and without restriction, and You grant us a royalty-free, worldwide, transferable, sublicenseable, irrevocable, perpetual license to use or incorporate any Feedback into Teachable Services and/or the Platform. We actively review Feedback for new ideas. If You wish to preserve any interest You might have in your Feedback, You should not post them to the Platform or send them to us.
4.6 Processing of Data by Creators
5.1 Teachable may modify, terminate, or refuse to provide Teachable Services at any time for any reason, without notice.
5.2 Teachable may remove anyone from the Teachable Platform at any time for any reason, solely in Teachable's discretion. This right is not modified by any other section of these Terms.
5.3 Teachable reserves the right to access Your account, school, and User Content in order to respond to requests for technical support, to maintain the safety and security of the Teachable Platform, and for other legitimate business purposes, as necessary, in Teachable's discretion.
5.4 Teachable may, but has no obligation to, monitor any User Content that appears on the Teachable Platform or review any conduct occurring through the Platform, including any interactions between Creators and Students and Teachable employees.
5.5 Teachable reserves the right to modify, suspend, or alter its refund policy, at its sole discretion.
5.6. If You close Your account or terminate Your school, Teachable may keep a copy of Your User Content after termination. You grant us a non-exclusive, perpetual, irrevocable license to maintain such archival copy for compliance with any relevant laws and regulations and for our internal business purposes, subject to applicable law.
5.7 Teachable reserves the right to remove You and Your User Content without warning if You violate any of the provisions of these Terms.
5.8 Teachable has, in its sole discretion, an absolute right to modify, change, alter, suspend, or terminate any provision of these Terms without warning at any time.
6.1 Copyright Violations and the DMCA
If Teachable has a good faith belief that any content (including Creator Content) appearing on its Platform violates any copyrights or has been illegally copyrighted, Teachable reserves the right to remove, block, or otherwise 'take down' the content. Teachable also reserves the right to remove from the Platform any Creators, Students, or other parties, who are repeat offenders of the Teachable repeat offender policy.
6.2. Trademark Violations
Teachable reserves the right to remove access to content that it knows, or has reason to know, violates the rights of trademark owners. Please note that Teachable will send a copy of any trademark infringement claim received to the user who posted the content you report as infringing.
By using Teachable's Platform, You may receive communications from third parties (e.g. a Creator may communicate with a Student). Teachable is not responsible for these communications and shall not have any liability in connection with them. You are solely responsible for assessing and verifying the identity and trustworthiness of the source and content of any such third-party communications. Teachable assumes no responsibility for verifying, and makes no representations or warranties regarding the identity or trustworthiness of the source or content of any such third-party communications.
8.1 Through the Teachable Platform, You will have the ability to access content, links to websites, products and services provided by Creators, Students, and other third parties ("Third Party Offerings"). Your use of any Third Party Offerings provided on this Platform or a third party website is at Your own risk. Teachable does not monitor or have any control over, and makes no claim or representation regarding Third Party Offerings and accepts no responsibility for reviewing changes or updates to, or the quality, content, policies, nature or reliability of, Third Party Offerings. You should review applicable terms and policies, including privacy and data gathering practices, of any third party, and should make whatever investigation You feel necessary or appropriate before proceeding with any transaction with any third party.
9.1 The Teachable Platform encompasses Teachable APIs (“API” or “APIs”), a powerful solution that provides flexibility for Creators to access and interact with data about their business on Teachable. APIs provide Creators with access to school performance data related to sales, enrollments, and student engagement anytime they would like. APIs provide the ability for Creators to build custom products for their school’s end users (“Students”).
9.2 Teachable API Features include:
9.3 Definitions for this Section Only: The following definitions only apply to this section of the Terms and its subsections (Section 9).
(a) "API" means the TEACHABLE API application programming interface and any API Documentation or other API materials made available by Company on the Platform
(b) "API Documentation" means the API documentation described from time to time.
(c) "API Key" means the security key Company makes available for you to access the API.
(d) "Company Marks" means Company's proprietary trademarks, trade names, branding, or logos made available for use in connection with the API pursuant to this Section of the Terms.
(e) "Company Offering" means Company's operating system and application software made available by Company on a hosted basis.
(f) "Your Applications" means any applications developed by you to interact with the API.
9.4. License Grant
Subject to and conditioned on your compliance with all terms and conditions set forth in the Terms, we hereby grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to: (a) use the API solely for your internal business purposes in developing Your Applications that will communicate and interoperate with the Company Offering; and (b) display certain Company Marks in compliance with usage guidelines that we may specify from time to time solely in connection with the use of the API and the Applications. You acknowledge that there are no implied licenses granted under this Section of the Terms. We reserve all rights that are not expressly granted. You may not use the API or any Company Mark for any other purpose without our prior written consent. You must obtain an API Key through the registration process to use and access the API. You may not share your API Key with any third party, must keep your API Key and all log-in information secure, and must use the API Key as your sole means of accessing the API. Your API Key may be revoked at any time by us.
9.5 Additional Use Restrictions for API Services
Except as expressly authorized under the Terms, you may not: (a) remove any proprietary notices from the API; (b) use the API in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any person, or that violates any applicable law; (c) combine or integrate the API with any software, technology, services, or materials not authorized by Teachable; (d) design or permit Your Applications to disable, override, or otherwise interfere with any Teachable-implemented communications to end users, consent screens, user settings, alerts, warning, or the like; (e) use the API in any of Your Applications to replicate or attempt to replace the user experience of the Company Offering; or; (f) attempt to cloak or conceal your identity or the identity of Your Applications when requesting authorization to use the API.
9.6 No Support; Updates
The Terms do not entitle you to any support for the API. You acknowledge that we may update or modify the API from time to time and at our sole discretion (in each instance, an "Update"), and may require you to obtain and use the most recent version of the API. Updates may adversely affect how Your Applications communicate with the Company Offering. You are required to make any changes to the Applications that are required for integration as a result of such update at your sole cost and expense. Your continued use of the API following an Update constitutes binding acceptance of the Update.
9.7 No Additional Fees for APIs
You acknowledge and agree that no additional license fees or other payments will be due for API in exchange for the rights granted under the Terms. You acknowledge and agree that this fee arrangement is made in consideration of the mutual covenants set forth in the Terms, including, without limitation, the disclaimers, exclusions, and limitations of liability set forth herein. Notwithstanding the foregoing, we reserve the right to start charging for access to and use of the API at any time.
9.8 Collection and Use of Your Information
9.9 Return of Your Data
Upon request by You made within thirty (30) days after the effective date of termination of Your use of TEACHABLE API, we will make available to You for download a file of Your Data in comma separated value (.csv). After such 30-day period, we shall have no obligation to maintain or provide any of Your Data and may thereafter, unless legally prohibited, delete all of Your Data in Our systems or otherwise in Our possession or under Our control.
9.10 API Rate Limits
The number of API requests Teachable will permit You to make during any given time period may be limited. Teachable may determine Your rate limits based on various factors at Teachable’s sole discretion. Teachable reserves the right and may, in its sole discretion, charge You for API requests that exceed Teachable’s rate limits or terminate or resort to other measures including suspending access to Teachable APIs as necessary subject to applicable law. Teachable will not provide a credit to You to the next month or year for any unused requests.
Teachable operates two different types of payment options for Creators who use our Platform: Teachable Native Gateways and Custom Payment Gateways. Your use of either type of gateway is covered by the terms of this section.
10.1. Teachable Native Gateways
For the avoidance of doubt, the term Teachable Native Gateways is a reference to both Teachable Payments and the Monthly Payments Gateway.
10.2. Custom Payments Gateway: Creators on the Professional, Business, and Enterprise plans may choose to set up a Custom Payment Gateway (CPG) to process Student transactions. These transactions, which are made through a third-party payment gateway, are outside of the scope of your relationship with Teachable. You agree that Your CPG service is a third-party payment service and is not a part of the Teachable Services. Payouts are distributed according to the third-party payment service's policies and procedures, and are not subject to any of Teachable’s policies and procedures related to payments, including the 14-day refund policy or payment hold. Furthermore, You acknowledge that:
Creators may be charged a fee for any chargeback on credit card, debit card, or PayPal transaction that is processed through the Teachable Native Gateways. This fee is deducted from Your school's payout but is returned to You if You win the dispute. Current fees may be found on the Teachable Knowledge Base. Fees are subject to change.
10.4 Negative Balance Collections
Under certain circumstances including, without limitation, refunds and chargebacks, You may incur negative balances on Your Account. In the event that You are unable to resolve such negative balances directly with Teachable within a time period determined solely by Teachable in adherence with the Federal Debt Collections Practice Act and other applicable laws, You hereby permit Teachable to appoint a collections agency solely for the limited purpose of collecting such negative balances on Your Account. You agree to pay all costs and expenses including, without limitation, attorneys’ fees, legal expenses, collections agency fees, and other collections fees, incurred by or on behalf of Teachable in connection with the collection of any amounts due to Teachable under these Terms that are unpaid by You. Teachable will send the debt out for collection to a collection agency no sooner than payment 90 days due.
Laws governing the collection, reporting and remittance of sales and use taxes, value-added taxes and other similar state, local and foreign taxes are complex. This section of the Terms summarizes Teachable’s practices regarding these tax requirements. Please be advised that Teachable’s position on these tax matters is subject to change, without notice, and possibly with retroactive effect.
Depending on the laws of the relevant jurisdictions, Creator Content sold by Creators to Students through the Teachable platform for purchases of courses and other services and transmitted to locations inside and outside of the United States may be subject to tax.
The rate and amount of tax imposed depends on a number of factors which Teachable considers, including (without limitation):
Teachable may request additional information from its customers, which will require You to provide certain information, such as Your legal name, tax identification number, address, phone number, e-mail address, and account information for Your bank account, as necessary to fulfill its tax obligations.
11.1 General Application of Sales Taxes in the United States
Teachable will determine whether a transaction on the Teachable Platform is subject to tax based on the applicable laws in each state. Teachable will calculate, collect, report and remit any sales taxes collected directly to the state on whose behalf the tax is imposed. Certain states may also require the Creator to submit their own tax filings or information returns.
The tax rate applied to Your transaction will be equal to the combined applicable state and local tax rate which shall be determined by Teachable based on the information provided by the Creator and/or Student, as applicable.
11.2 General Application of Taxes Outside of the United States
Creator and Student expressly acknowledge that an agreement is formed directly between Creator and Student for the sale of Creator Content by the Creator to the Student. Teachable is not a party to that agreement nor sets any of the terms for Creator Content sold by the Creator to the Student.
The Creator is the supplier of the Creator Content, Teachable is not responsible for interactions between Creators and Students and only provides technical means through which Creators may make their Creator Content available to Students.
As the Creator sells its Creator Content directly to the Student under its agreement with the Student, except as expressly provided in these Terms, the Creator will be solely and fully responsible to collect, report and remit the correct amount of tax (if any) to tax authorities for charges to the Students for the purchase of Creator Content. Teachable recommends Creators consult a tax advisor to assist with determining the tax requirements relating to the sale of their Creator Content.
Some countries provide for special tax laws making Teachable instead of the Creator responsible for the tax obligations pertaining to Creator Content sold by Creators while using the Teachable Native Gateways (Teachable Payments and Monthly Payment Gateway). In this regard, please note that the tax laws of the countries where Students reside generally dictate whether such a special tax law applies making Teachable instead of the Creator responsible for tax.
Therefore, in the event a Creator sells Creator Content to Students in multiple countries, different tax obligations may apply for the Creator, depending on the countries where the individual Students reside.
Please note that where a Creator is using the Custom Payment Gateway (CPG), the Creator is always solely responsible for tax, regardless of the country of residence of the Student.
The Country-Specific Guidance section contains an overview of jurisdictions where tax laws apply that shift the tax obligations for Creator Content from the Creator to Teachable in the Teachable Native Gateways model due to a deemed (by way of legal fiction) resale of Creator Content by Teachable that applies for tax purposes only.
Teachable determines the country where a Student resides for tax purposes on the basis of information the Student enters at checkout. Where needed, Teachable makes such data available to the Creator to enable the Creator to determine the amount of tax on the sale of Creator Content to a Student for which the Creator is responsible.
11.3 Tax Indemnification
Notwithstanding any provision in these Terms to the contrary, You shall indemnify, defend and hold Teachable and our affiliates and their respective officers, directors, agents and employees harmless from and against all claims, demands, suits or other proceedings, and resulting loss, damage, liability, costs, interest and expenses (including reasonable attorneys’ fees) brought by any third party or governmental claim or demand that involves, relates to or concerns federal, state, county, city, foreign or other tax obligation or amounts due or owing under any tax regulation, law, order or decree. We reserve, and You grant to us, the right to assume exclusive defense and control of any matter subject to indemnification by You hereunder. All rights and duties of indemnification that are set forth herein shall survive termination of these Terms.
Teachable is not responsible for setting the pricing on Creator Content. Prices for Creator Content are set by the Creator.
We want You to be happy with Teachable's Platform. If You're not feeling excited about joining the Teachable community, we have some options for You regarding Your plan.
14.1 Refund Policy for Teachable Plans
14.2 Refund Policy for Sales of Creator Content to Students
If You cancel a paid Teachable subscription plan, the cancellation will become effective at the end of the then-current billing cycle. When You cancel a paid plan, Your account will revert to a free account and Teachable may disable access to features available only to paid plan users.
15.3 Effect of Cancelation/Deletion
Should a school, course, or account be canceled or deleted, the user may no longer have access to Teachable Content and/or User Content (including Creator Content). Further, User Content (including Creator Content) may be irretrievable.
Teachable shall not be liable to any party in any way for the inability to access Teachable Content or User Content (including Creator Content) arising from any cancelation or deletion, including any claims of interference with business or contractual relations.
Teachable does not guarantee that the Platform or any services offered through the Platform will be error-free or otherwise reliable, nor does Teachable guarantee that defects will be corrected or that any offerings through the Platform will always be accessible. Teachable may make improvements and/or changes to the Platform and their features and functionality at any time, and will use commercially reasonable efforts to avoid disrupting peak hours, though some downtime may occur. Errors in Content are the responsibility of the Creator who owns the Content.
We reserve the right to amend the Platform, and any service or material we provide on the Platform, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Platform is unavailable at any time or for any period. From time to time, we may restrict access to some or all of the Platform to Creators and Students.
In running the Platform, we require that You understand and agree that Teachable is not liable for a number of things, including Your breach of these Terms and losses that may result from Your use of the Platform. We also require that You understand and agree that the Platform is offered As Is and may not always be 100% perfect or reliable and that Teachable doesn't warrant or guarantee that it will always be free of errors or defects. Any claims for damages against Teachable will be limited to a portion of the fees You have paid us.
Our limitations of liability are as follows:
Teachable reserves the right to seek all remedies available at law and in equity for violations of these Terms, including but not limited to removing Creators and Students from the Platform, the right to block access to the Platform from a particular IP address or other user identifier, or to refer the violation to the appropriate law enforcement authorities.
Teachable may notify You of relevant information regarding the Platform and Teachable Services in any of the following ways: (a) by emailing You at the contact information You provide in Your account registration, (b) by posting a notice in dashboard areas of the Platform, and (c) by posting the notice elsewhere on the Platform in an area suitable to the notice. It is Your responsibility to periodically review the Platform for such notices.
20.1 These Terms shall be governed in accordance with the laws of the State of New York without regard to its conflicts of laws principles.
20.2 Any dispute, controversy, proceeding, or claim arising out of or in connection with or relating to these Terms, shall be resolved by binding confidential arbitration by JAMS pursuant to its Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein.
20.3 The arbitration will be conducted in New York County, New York, unless You and Teachable agree otherwise. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this section shall be deemed as preventing Teachable from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, dilution, or violation of our data security, intellectual property rights, or other proprietary rights.
20.4 You and Teachable agree to waive the right to trial by jury. You further agree that any proceedings to resolve any disputes shall be done solely on an individual basis and that You will not seek to have any dispute heard as a class action, a representative action, a collective action, a private attorney-general action, or in any proceeding in which You act or propose to act in a representative capacity.
20.5 You also agree that no proceeding will be joined, consolidated, or combined with another proceeding without the prior written consent of Teachable and all parties to any such proceeding.
California websites users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California, 95814, or by telephone at (916) 445-1254 or (800) 952-5210. Complaints or requests for further information can be sent to the address listed in the Contact Us section of these Terms.
23.2 If any provision of these Terms is deemed unlawful, void, or unenforceable by a court of law exercising proper jurisdiction, that provision shall be deemed severed from the remaining provisions and shall not affect their validity and enforceability.
23.3 No waiver of any provision hereof shall be valid unless in writing signed by the parties. Any failure to enforce any right or remedy hereunder shall not operate as a waiver of the right to enforce such right or remedy in the future or of any other right or remedy.
The headings and titles of sections to these Terms have been inserted for the convenience of reference for the parties and are for informational purposes only and shall not be deemed to be a part of the language of these Terms. Neither You nor Teachable shall rely on, or interpret substantively, the headings when construing the meaning of each section or these Terms as a whole.
Whenever such wording may appear in these Terms, words in the singular shall mean and include the plural and vice versa and words in the feminine shall mean and include the masculine and vice versa.
If You have questions or concerns regarding these Terms, the Platform, Teachable Services, or User Content, You may contact Us via physical or electronic mail at the address below. Note: the Teachable office is not open to the public:
470 Park Avenue South, 6th Floor
New York, New York 10016
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