Fair Use Policy

As a guideline for our community, we expect most users to fall within the below ranges for each plan. We will notify you if your usage is an outlier.

In order to ensure a great user experience for all users of Teachable’s Platform (“Platform”), Teachable’s Basic, Pro, Pro+, and Business subscriptions are subject to fair use policy. 

Teachable does not limit the number of sales on its Platform. Furthermore, we have no limitations on the amount of traffic you get per month, Monthly Active Users (“MAU”). We do, however, constrain the combined total number of free enrollment requests sent to the  Platform. As a guideline to our community, we expect that users will be within the range of the plan. For outliers, we may contact the customer to assist the customer to identify possible wrong configurations or alternative corrective actions. 

If you exceed the number of free enrollment requests allowed for your plan, we may contact you to discuss upgrade options. We will not block your site from accepting new customers without first discussing plan options. However, Teachable reserves the right to block your site from accepting new customers in the event we cannot contact you or come to an agreement after 90 days from Teachable’s first outreach regarding plan options. 

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For the Basic, Pro, Pro+ and Business Plan

The number of free enrollments is 10,000 Leads. “Leads” means an enrolled student with no sales on Teachable payment gateways that has signed up for a product on Teachable’s platform but has not made any purchases through the platform. Bundles of additional free enrollments are available. 

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For the Enterprise and LMS plan

For Enterprise and LMS plans, this policy does not apply. 

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Circumventing or otherwise misusing Teachable’'s limits or usage guidelines is a violation of our fair use guidelines.

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For further information regarding these guidelines and acceptable use of our services, refer to our Terms of Service or your Enterprise Service Agreement.