Students who believe that they should not be charged tax must provide Teachable with a valid tax/identification number, a valid tax ID/tax certificate or other documentary proof issued by an appropriate taxing authority confirming that Teachable should not charge tax to the Student in accordance with the applicable tax laws. Please note that in such event tax laws may require the Student to report and remit tax itself to its tax authority ('reverse charge').
Creators who believe that their content (course) should be exempt from tax, should provide Teachable with a signed affidavit. The affidavit should include the following:
Please note that generally the tax laws of the countries where Students reside determine if a course can be exempt from tax. Therefore, the fact that a course is exempt from tax in the Creator's country of residence does not necessarily mean that the course is also exempt from tax in the countries where the Students reside. Only once Teachable has reviewed and approved, Teachable will make the course exempt for countries where an exemption can be applied.
If a Creator creates new courses after providing the affidavit to Teachable, it is the Creator's responsibility to notify the Teachable tax department via email at firstname.lastname@example.org and to request a tax exemption for the new courses as well.
If Students have been charged tax, Student receipts (order ID and tax amount shown) should be provided to the Teachable tax department via email@example.com The tax department will subsequently review whether it is possible to credit the tax.